Shipping & Delivery

SINGAPORE

1. Standard Shipping: SGD 6 ( 4 to 5 business days )

2. Express Shipping: SGD 15 ( 1 to 3 business days )

3. Urgent Shipping: SGD 30 ( 1 business day )

4. Pick-up: FREE ( 1 business day )

Gnome & Bow Hub | 19 Loyang Way, Changi Logistics Centre (Rear Block), #07-20, Singapore 508724 | Monday to Friday (excluding public holidays) | 8:30am to 6:00pm (GMT+8) | +65 6242 6815

 

MALAYSIA

NinjaVan Express: MYR 50 ( 4 to 5 business days | Duties & Taxes Paid )

 

PHILIPPINES

NinjaVan Express: PHP 1000 ( 5 to 7 business days | Duties & Taxes Paid )

 

USA

FedEx Economy®: USD 25 ( 5 to 7 business days )

FedEx Priority®: USD 35 ( 2 to 4 business days )

 

EUROPEAN UNION

FedEx Economy®: EUR 25 ( 5 to 7 business days )

FedEx Priority®: EUR 35 ( 2 to 4 business days )

 

UNITED KINGDOM

FedEx Economy®: GBP 20 ( 5 to 7 business days )

FedEx Priority®: GBP 30 ( 2 to 4 business days )

 

JAPAN

FedEx Economy®: JPY 4000 ( 5 to 7 business days )

FedEx Priority®: JPY 5500 ( 2 to 4 business days )

 

HONG KONG

FedEx Economy®: HKD 200 ( 5 to 7 business days )

FedEx Priority®: HKD 300 ( 2 to 4 business days )

 

CHINA

FedEx Economy®: CNY 200 ( 5 to 7 business days )

FedEx Priority®: CNY 300 ( 2 to 4 business days )

 

AUSTRALIA

FedEx Economy®: AUD 60 ( 5 to 7 business days )

FedEx Priority®: AUD 80 ( 2 to 4 business days )

 

INTERNATIONAL

Standard Shipping ( 7 to 14 business days ) : Cheapest, limited tracking

Express Shipping ( 5 to 7 business days ) : Best value

Priority Shipping ( 2 to 4 business days ) : Fastest

Fees depend on the volumetric weight of the product and the final destination. Fulfilment by Fedex, UPS, Qxpress and more.

IMPORTANT NOTES

Processing Time:

Business days are Mondays to Fridays (excluding public holidays).

Processing time for regular orders is 1 business day. Personalised orders will take 2 business days.

Orders placed before 12pm on a business day will be processed on the same day. Orders placed after 12pm on a business day will be processed on the next business day. Orders placed on Saturday, Sunday and public holidays will be processed on the next business day.

Shipping Time:

All orders are shipped from Singapore. Shipping lead time starts from the date orders are processed, not the date orders are placed.

Duties & Taxes:

All shipping fees EXCLUDE any taxes and duties that are required upon delivery, unless otherwise stated. These are the sole responsibility of the recipient. Please remain contactable so as to expedite shipment when our shipping company contacts you.